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The Goal

adapt and embrace opportunity

 

In 1984, Eliyahu Goldratt introduced his Theory of Constraints in a business novel co-written by Jeff Cox entitled “The Goal.”

The theory itself is that constraints (or system bottlenecks) in and of themselves are not inherently bad – it is how you deal with them that counts. It is about taking a step back and approaching an old problem in a new way. And it is about adjusting systems to embrace new technology as it is introduced instead of trying to fit the new technology into the old mold. Read the rest of this entry »

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Stop the Insanity

Virtual Sales

 

We’ve all heard Albert Einstein’s famous quote that insanity is doing the same thing over and over again and expecting different results. And really… who hasn’t chuckled and thought, “It sure doesn’t take a genius to figure that one out!”

Ironically, however, common sense though it is, that definition of insanity is a trap that most of us have fallen into more than once.

But (cutting us all some slack) sometimes we fall into the insanity trap because the way we are doing it has always worked in the past. Then, while we’re not looking, the rules change… some new technology or piece of equipment is introduced… the marketplace evolves… a new competitor arrives on the scene… and the process that worked so well before is now obsolete, we just haven’t caught on yet. Read the rest of this entry »

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From Software as a Service to Sales as a Service

sales as a service

Changing the Rules

In 1999 Marc Benioff started salesforce.com in a rented apartment with a few good developers and a goal of revolutionizing an industry.

“My vision,” Benioff wrote in “Behind the Cloud”, “was to make software easier to purchase, simpler to use, and more democratic without all the complexities of installation, maintenance, and constant upgrades.”

Twelve years later, flying in the face of critics who said it would never work, Read the rest of this entry »

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Cold start for the New Year? Rethink your sales process.

Cold Start

Are you a CEO or VP of Sales looking at your 2012 forecast and wondering how you’ll get there?

If so, you are not alone – particularly if new business development has consistently taken a back seat to the seemingly more urgent functions that go hand in hand with running a business and left your pipeline all but non-existent. This is a scenario we see often and is the reason most of our clients hire us.

We call it a cold start. Read the rest of this entry »

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“Owning Sales” in an outsourced sales relationship

Outsourced Sales + Internal Customer Focus = Strength

 


Early in the discussion around outsourcing sales, more than a few CEOs have explained to us their hesitancy to trust an outsourced sales provider. They are convinced that to be successful they need to own the sales function internally.

Funnily enough though, the statement, “We need to own sales,” is oftentimes out of context considering that by this point in the conversation, they’ve already freely admitted Read the rest of this entry »

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